Service type: SMARTnet 8x5xNBD
Support coverage: NC55-5508-FC2 (NCS 5508 2nd Gen Fabric Card)
Support hours: 8x5 (8 hours/day, 7 days/week)
Response: 1 hour
Hardware replacement: Next business day (NCD)
Includes: Software updates, TAC access, hardware replacement
Compatibility: IOS XR 6.6.25 or later