ExtremeWorks Advanced Hardware Replacement Service providing 24x7 support with 4-hour response time for Extreme Networks hardware, including telephone and web access to the Global Technical Assistance Center (GTAC), technical support, parts replacement, and software update support.
Specification
Service Duration: 1 year
Response Time: 4 hours (24x7)
Service Type: Advanced Hardware Replacement (AHR)
Support Channels: Telephone, web, email
Coverage: Technical support, hardware replacement, software updates
Includes: Access to Global Technical Assistance Center (GTAC)
Device Covered: VSP7400-48Y-8C
