Dell extended service agreement upgrade from 3-year ProSupport NBD to 5-year ProSupport Plus NBD on-site for PowerEdge R350 and T550 servers. Includes parts, labor, and on-site support.
Specification
Service Type: Extended Service Agreement
Upgrade From: 3Y ProSupport NBD (Next Business Day) On-site
Upgrade To: 5Y ProSupport Plus NBD On-site
Service Includes: Parts and Labor
Coverage: On-site
Support Hours: 10x5 (Monday-Friday, business hours)
Response Time: Next Business Day
Compatible Servers: PowerEdge R350, PowerEdge T550
Contract Duration: 5 years total