Service Type: 24/7 Managed Detection and Response (MDR)
Subscription Period: 12 months
Server Range: 1000-1999 servers
Service Tier: Essentials
Included Features: Analyst-led threat hunting, threat investigation, threat containment
Compatibility: Sophos Intercept X Advanced for Server with XDR, third-party endpoint protection
Data Retention: Endpoint and network telemetry for 7 days; MDR Detections in Data Lake for 90 days (extendable to 1 year); MDR Cases for 2 years
Supported Platforms: Linux, Windows Server 2008 R2+
Response Target: ~30-minute non-contractual guided response time
Service Availability: Global SOC with 24/7 availability
