Service tier: MDR Essentials (detection, investigation, threat containment)
User tier: 20,000+ users
Contract term: 24 months
Licensing: Per-user basis
Delivery: 24/7 managed security operations center (SOC) monitoring
Data retention: 90 days standard (1-year extended available as add-on)
Variant: Government (GOV)
Response target: Non-contractual 30-minute response target
SLA: Not included in Essentials tier
