Service tier: MDR Essentials
Subscription term: 24 months
User tier: 100-199 users
Per-user licensing model
24/7 threat detection and investigation
Threat containment and escalation
Guided remediation (not full incident response)
Cloud-based management via Sophos Central
Weekly and monthly reporting
Supports Sophos and third-party endpoint protection
Standard 90-day telemetry retention
