Service Type: Managed Detection and Response (MDR)
License Model: Per-user, annual subscription
User Tier: 10-24 concurrent users
Contract Term: 12 months
Edition: Education (EDU) pricing
Service Delivery: Cloud-based, 24/7 SOC monitoring
Data Retention: 90 days (extendable to 1 year)
Response Target: 60 minutes for 90% of High Severity Cases
Compatibility: Sophos Intercept X Advanced with XDR and third-party endpoint solutions
