Specification
Service Type: Managed Detection and Response (MDR) subscription
License Model: Per-user subscription license
User Count: 25-49 users (priced per user)
Subscription Term: 12 months (1 year)
Coverage: Endpoints, servers, networks, cloud workloads, email accounts
Threat Response: 24/7 expert-led detection, threat hunting, and full incident response
Additional Features: Dedicated point of contact, root cause analysis, breach protection warranty ($1M USD), analyst-led threat hunting, full-scale incident response
Third-party Support: Compatible with 3rd party endpoint protection solutions
Optional Add-ons: Network Detection and Response (NDR), 3rd party integration packs, extended data storage
Response SLA: 60-minute response target for 90% of high-severity cases (MDR Complete tier)
