HPE Aruba Networking Foundational Care 5Y NBD Exchange service for Aruba 8360 switches. Combines remote hardware and software support with next-business-day parts replacement service, including hotline support with 2-hour software callback and hardware replacement delivery.
Specification
Service Type: Hardware/Software Exchange Service
Duration: 5 Years
Support Availability: Monday-Friday, 08:00-17:00 (except bank holidays)
Hardware Response: Next Business Day Replacement
Software Response: 2-hour callback support
Included: Remote technical support, hotline support, hardware parts exchange, software updates and patches
