Annual hardware maintenance contract for the Cisco PIX-515E-R-DMZ firewall bundle with 24/7 fault reporting and 4-hour hardware replacement SLA. Includes access to Cisco TAC and software support.
Specification
Service type: Hardware maintenance contract
Support availability: 24 hours/day, 7 days/week
Hardware replacement: Within 4 hours from fault diagnosis
Software support: Major and minor IOS updates
TAC access: 24/7 Cisco Technical Assistance Center
Device: Cisco PIX 515E Restricted DMZ Bundle
Interfaces: 3x 10/100 Fast Ethernet
RAM: 64MB
CPU: Pentium II 433 MHz
Annual contract
