IBM System X3650 M5 24x7x4 hardware maintenance contract per month. A service agreement providing 24/7 support with 4-hour response time for the IBM X3650 M5 dual-socket rack server.
Specification
Service Type: Hardware Maintenance
Support Hours: 24/7 (24 hours, 7 days per week)
Response Time: 4 hours
Coverage: IBM System X3650 M5 server
Billing: Monthly recurring charge