IBM System x3650 24x7x4 hardware maintenance service offering 24-hour, 7-day-a-week support with 4-hour response time for server hardware maintenance and repair.
Specification
Service Type: Hardware Maintenance
Support Hours: 24x7 (24 hours, 7 days per week)
Response Time: 4 hours
Equipment: IBM System x3650 Server
Coverage: On-site hardware maintenance and repair