IBM System x3530 M4 hardware maintenance service plan providing 24x7x4 on-site support with technician response within four hours after remote problem determination.
Specification
Service Level: 24x7x4 (24 hours/day, 7 days/week, 4-hour response)
On-site repair service
Remote problem determination included
Covers IBM System x3530 M4 hardware
Per month billing