IBM System x3350 hardware maintenance service plan offering 24-hour, 7-days-per-week support with 4-hour response time on a monthly basis.
Specification
Service Type: 24x7x4 Hardware Maintenance
Coverage: 24 hours per day, 7 days per week
Response Time: 4 hours
Billing: Per month
Compatible With: IBM System x3350 (Types 4192, 4193)