IBM System x3250 M5 hardware maintenance service contract offering 24x7x4 support (4-hour on-site response time, 7 days a week, 24 hours per day) on a monthly billing basis.
Specification
24x7x4 hour response time on-site maintenance
Monthly billing cycle
Covers IBM System x3250 M5 server hardware
Remote problem determination included
IBM on-site repair service
Service hours: 24/7/365
