IBM BladeCenter HS23 hardware maintenance service contract with 9x5xNBD (Next Business Day) support covering business hours (9am-5pm, Monday-Friday) maintenance and repairs.
Specification
Service Level: 9x5xNBD (9 business hours, 5 days per week, Next Business Day response)
Coverage: Hardware maintenance and support
Compatible with: IBM BladeCenter HS23 blade server (Types 7875, 1929)
Billing: Monthly subscription
Response time: Next Business Day