Dell PowerEdge T710S hardware maintenance service contract with 9x5x4 support (9am-5pm, 5 days/week, 4-hour response time) and next business day on-site service, charged on a monthly basis.
Specification
Service level: 9x5x4 (9am-5pm, 5 days/week, 4-hour response)
Support type: Hardware maintenance
Response time: 4 hours
Service hours: Business hours only
Billing: Monthly subscription
Applies to: Dell PowerEdge T710S server