Interactive 837-K9 24X7X4 hardware maintenance contract providing per-month support coverage. 24X7X4 denotes 24 hours a day, 7 days a week availability with 4-hour response time for hardware faults.
Specification
Support model: 24X7X4 (24 hours/day, 7 days/week, 4-hour response)
Service type: Hardware maintenance contract
Billing: Per month
Includes: Hardware replacement, technical support access
