24x7x4 hardware maintenance and support service for Interactive/Cisco 2911-V/K9 integrated services router, providing rapid response and 4-hour replacement hardware delivery with access to technical support.
Specification
24x7x4 Support Level
4-hour hardware replacement response
Major and maintenance software releases
Cisco Technical Assistance Center (TAC) access
24 hours/day, 7 days/week fault reporting
