Extreme Networks ExtremeWorks Premier TAC & OS 1-year support service package. Provides technical support, software updates, and access to the Global Technical Assistance Center (GTAC) for eligible Extreme Networks devices.
Specification
Service Type: ExtremeWorks Premier TAC & OS
Service Duration: 1 Year
Support Access: 24 hours/day, 365 days/year (24x7)
Phone Support Response Time: 15 minutes
Support Channels: Telephone and web access to GTAC
Coverage: Technical support and software updates for covered products
