The Extreme Networks EW NBD AHR 16567 (97004-16567) is an extended service plan offering one-year comprehensive support. This service includes web support, parts replacement, phone and email support, access to a web knowledge base, and updates on new releases.
Specification
Service Duration: 1 Year
Support Type: Web, Phone, Email Support
Response Time: Next Business Day (NBD)
Parts Replacement: Advanced Hardware Replacement (AHR)
24/7 Support: Available
Knowledge Base: Web-based access included
Software Updates: Included