Cisco SmartNet (24X7X4) provides four-hour response time for advance replacement parts 24 hours a day, 7 days a week, including Cisco observed holidays, with parts only coverage for the Catalyst 9300-24UXB-A switch.
Specification
24 hours per day, 7 days per week service availability
Four-hour response time for advance replacement parts
Parts only coverage (no onsite engineer)
Provides major and maintenance releases of Cisco IOS software, access to TAC
Subject to fault identification by Cisco, replacement hardware delivered