Cisco SmartNet extended service agreement with parts-only coverage and 8x5x4 support levels for Catalyst 9300L-48P-4G-A network switches. Provides access to Cisco Technical Assistance Center (TAC) with next business day hardware replacement.
Specification
Service type: SmartNet Extended (SNTE)
Support hours: 8 hours per day, 5 days per week
Response time: 4 hours
Hardware replacement: Next business day (NBD)
Coverage: Parts only
Compatible with: Cisco Catalyst 9300L-48P-4G-A switches
Access to Cisco TAC and online knowledge base
Software updates and patches included