Cisco Solution Support extended service agreement offering 8x5 next business day support with hardware replacement for the FLSA1-1HXIPS8G 8-Gbps crypto throughput license for ASR1001-HX routers. Provides technical support through Cisco's Technical Assistance Center.
Specification
Service type: Extended service agreement
Support level: 8x5 (business hours) with next business day hardware replacement
Compatible with: FLSA1-1HXIPS8G (8-Gbps crypto throughput license)
Support includes: Technical assistance, hardware replacement, software updates