HPE 1 Year Post Warranty Tech Care Basic service for the SN3000B Fibre Channel switch, providing next-business-day (NBD) hardware support and access to HPE technical specialists. Covers hardware-only maintenance and support with defective material retention.
Specification
Service type: Hardware support
Duration: 1 year post-warranty
Coverage: SN3000B TC Switch (Fibre Channel)
Response time: Next Business Day (NBD)
Support level: Tech Care Basic
Scope: Hardware-only (HW)
Includes: Defective Material Retention (CDMR)
Support channels: Phone, chat, incident logging, HPE forums
Availability: Business hours support
