Specification
Service Type: Cisco Smart Net Total Care
Duration: 1 year
Support Level: 8x5xNBD (8 hours/day, 5 days/week, Next Business Day replacement)
Applies to: CS-KITPRO-K9 (Room Kit Pro with Codec Pro, Quad Camera, Room Navigator)
Includes: Software updates, TAC access, hardware replacement
Support: Fault reporting 8 hours/day, 5 days/week