Support Type: SMARTnet 8x5xNBD
Service Hours: 8 hours/day, 5 days/week
Hardware Replacement: Next Business Day (NBD)
Software Support: Major and minor updates
TAC Access: 24/7 access to Cisco Technical Centre
Coverage: Parts only (no onsite engineer)
Term: 1 year
Applicable Equipment: Cisco CS-KIT-K9 Webex Room Kit