Microsoft Intune Remote Help is a cloud-based solution for helpdesk-to-user connections that includes role-based access controls. This is a 1-year commitment add-on subscription requiring Microsoft Intune Plan 1 or Plan 2 as a base license.
Specification
Cloud-based remote helpdesk support solution
Role-based access controls for secure connections
1-year commitment term (P1Y)
New Cloud Enterprise (NCE) licensing model
Requires Microsoft Intune Plan 1 or Plan 2 base license
Supports Windows, macOS, iOS, Android, and web platforms
