Cisco SmartNet (SNTP) service contract providing 24x7x4 hour advance replacement parts support for the Catalyst 9300-48UB-E switch. Includes access to Cisco Technical Assistance Center (TAC) with four-hour response time for hardware replacement.
Specification
Service Type: SMARTnet Total Care - Parts Only
Response Time: 4 hours (advance replacement)
Support Hours: 24 hours, 7 days, 365 days per year
Hardware Support: Advance replacement parts service
Software Support: Major and maintenance releases
TAC Access: 24x7x365 access to Cisco Technical Assistance Center
Compatible Device: Catalyst 9300-48UB-E (48-port UPOE switch with deep buffer)