Cisco SmartNet Standard (8x5xNBD) provides next-business-day delivery of advance replacement parts for the Cisco CWDM-SFP10G-1610 optical transceiver module. This is a parts-only support agreement with basic business hours coverage for technical support and hardware replacement.
Specification
Service Type: Parts Only Support
Support Level: 8x5 NBD (8 hours/5 days/Next Business Day)
Coverage: Advance replacement parts
Response: Next business day delivery (before 3pm depot time)
Support Hours: Monday-Friday, 8am-5pm, excluding Cisco holidays
Compatible Hardware: CWDM-SFP10G-1610 10G CWDM SFP+ Transceiver
Service Duration: Typically 1 year (renewable)