Cisco SmartNet (SNTP) Extended Service Agreement providing 24x7x4 hour advance replacement parts coverage (parts only) for Cisco Business Edition 6000M (BE6M-M5-XU) servers, with four-hour response time for hardware issues.
Specification
Service Type: SmartNet Extended Service Agreement (SNTP)
Coverage: 24 hours/day, 7 days/week, 4-hour response
Service Model: Advance Replacement Parts (Parts Only)
Compatible Equipment: BE6M-M5-XU, BE6M-M5-XU-RF, BE6M-M5-XU-WS
Support: Cisco Technical Assistance Center (TAC)