Cisco SmartNet support contract providing software updates, access to TAC, and hardware replacement by next business day during fault reporting 8 hours/5 days per week. Parts-only coverage for the CBS350-8S-E-2G-EU switch.
Specification
Service Type: SmartNet Parts-Only
Support Hours: 8x5xNBD (8 hours/5 days/Next Business Day)
Applicable Device: Cisco CBS350-8S-E-2G-EU (8-port SFP managed switch)
Coverage: Major and maintenance releases of Cisco IOS software, access to TAC, replacement hardware delivered by next business day
Regions: EU (European deployment)
Contract Type: Support Service