Cisco SmartNet 8x5xNBD parts-only support contract for the CBS350-8XT managed switch. Provides major and maintenance releases of Cisco IOS software, access to Cisco TAC, and hardware replacement delivered by the next business day (parts only, no labor).
Specification
Service Type: SmartNet SNTC (Software and Hardware)
Support Level: 8x5xNBD (8 hours a day, 5 days a week, next business day parts replacement)
Coverage: Parts only (no on-site labor)
Includes: Cisco IOS software updates, TAC access, Cisco.com access
Hardware Replacement: Next business day (parts only)
Compatible Device: CBS350-8XT managed switch
