Cisco SmartNet 8x5xNBD (Next Business Day) support contract for the CBS350-24T-4G managed switch. Provides parts-only coverage with next-business-day hardware replacement and access to Cisco Technical Assistance Center (TAC) support during business hours (Monday–Friday, excluding Cisco-observed holidays).
Specification
Service Type: SmartNet Standard (8x5xNBD)
Coverage: Parts only (no labor)
Response: Next Business Day (NBD) advance replacement
Support Hours: 8 AM–5 PM, Monday–Friday (excluding holidays)
TAC Access: 24/7 access to Cisco Technical Assistance Center
Applies to: Cisco CBS350-24T-4G switch (24 Gigabit Ethernet ports, 4 SFP uplinks)
Software Updates: Access to current OS software updates
