Cisco SmartNet support contract providing 8x5xNBD (next-business-day) parts replacement, software updates, and 24x7 access to Cisco Technical Assistance Center (TAC) for the CBS220-24FP-4G managed network switch.
Specification
Service Type: SmartNet Standard (SNT)
Support Level: 8x5xNBD (8am-5pm, 5 days/week, next business day parts delivery)
Hardware: Advance replacement parts
Software: Major and minor release updates
TAC Access: 24x7
Applies to: Cisco CBS220-24FP-4G switch (24-port Gigabit PoE+ managed switch)
