Cisco SmartNet support contract providing 1-year hardware coverage with 8x5 business-day support and next-business-day parts replacement for the Cisco Business 220 Series CBS220-8T-E-2G switch. Parts-only service, no onsite engineer support included.
Specification
Service type: SmartNet Standard (8x5xNBD)
Coverage: Hardware (parts only)
Support hours: 8x5 (business hours, Monday-Friday)
Hardware replacement: Next business day delivery
Device: CBS220-8T-E-2G switch
TAC access: 24/7 to Cisco Technical Assistance Center
Software: Major and minor OS updates included
