Cisco SmartNET support contract (CON-OSP-AIR8EP18) providing 24x7 on-site technical support with 4-hour response time and hardware replacement for the AIR-AP1815M-E-K9 access point. Includes software updates, major and minor releases, and 24x7 access to Cisco Technical Support Center (TAC).
Specification
Service Type: SmartNET Onsite
Support Hours: 24x7
Response Time: 4 hours
Includes: Hardware replacement, TAC access, software updates
Compatible with: Cisco Aironet 1815M-E-K9 Access Point
