Cisco SmartNet support service contract for Aironet 1815i access points, offering 8x5xNBD (8am-5pm Monday-Friday) technical support with next business day hardware replacement and software updates.
Specification
Service Type: SmartNet 8X5XNBD (8am-5pm Monday-Friday)
Coverage: Hardware replacement, software updates, technical support
Duration: 1 year
Access to Cisco TAC (Technical Assistance Center)
Next business day hardware delivery after fault diagnosis
Major and maintenance releases of Cisco IOS software