Cisco SmartNet Total Care (SNTP 24X7X4) parts-only support service contract for the UCS C240 M5 server, providing 4-hour advance replacement parts delivery with 24/7 access to Cisco Technical Assistance Center and software updates.
Specification
Service Type: SmartNet (SNTP 24X7X4)
Response Time: 4-hour advance replacement parts
Coverage: 24 hours/day, 7 days/week including Cisco holidays
Parts: Advance replacement only (no onsite labor)
Software: Major and minor releases included
TAC Access: 24x7 Technical Assistance Center
Applies to: Cisco UCS C240 M5 Server (2U Rack, SFF/LFF variants)
