An optional add-on hardware replacement service for existing Cisco Meraki customers with active licenses, providing full unit replacement and optional onsite resources for the MX105-HW router/security appliance. RMA Only is only available for purchase where an existing software support service contract is in place.
Specification
Service type: RMA Only (Return Material Authorization)
Support level: 8x5 (business hours Monday-Friday)
Response time: Next Business Day (NBD)
Service delivery: Shipment/parts replacement
Compatibility: For MX105-HW security appliance