Hardware maintenance and support contract for Cisco ASR1004-10G-HA/K9 router providing 24×7×2 support (24 hours daily, 7 days weekly, 2-hour hardware replacement response time). This is a service contract for the high-availability aggregation services router.
Specification
Support: 24×7×2 (24 hours, 7 days, 2-hour response)
Contract Type: Hardware Maintenance
Applies to: Cisco ASR1004-10G-HA/K9 Router
Support includes: Hardware replacement, technical support
Form Factor: Service contract