3-Year Service Duration
Tech Care Basic - Hardware Only Support
Application: Server
Service Type: On-site service with Next Business Day hardware response
Hotline Support: Available 24/7 for incident logging
Expert Online Chat: Available for technical guidance
Knowledge Base Access included
Parts Replacement and Repair services
Remote Diagnosis capability
Web/Online Support Portal access
Response Time: 9x5 Next Business Day with expert contact within 2 hours
24x7 online self-service and solution via portal
