1-year post-warranty hardware support service for HPE ProLiant ML150 Gen9 servers offering critical-level support (6-core systems) with Collaborative Defect Management and Rectification (CDMR) capabilities.
Specification
Support Tier: Critical
Duration: 1 Year (Post-Warranty)
Coverage: Hardware only
Compatible With: HPE ProLiant ML150 Gen9
Features: CDMR (Collaborative Defect Management and Rectification)
Response Time: 15-minute 24x7 enhanced response for severity 1 critical incidents
Support Availability: 24 hours a day, 7 days per week
Coverage Type: 6-core systems (6CTR)