HPE 1Y PW TC BAS MSA 1060 STORAGE SVC MSA 1060 ARRAYS 1 YEAR PW TECH CARE BASIC HARDWARE AND SOFTWARE SUPPORT
Specification
Coverage period: 1 year post-warranty
Service type: Tech Care Basic (hardware and software support)
Response time: 2-hour standard response
Support channels: 24/7 phone support, automated incident logging
Target product: HPE MSA 1060 Storage Arrays
Service model: Next Business Day (NBD) hardware replacement