HPE 1 Year Post Warranty Tech Care Basic wDMR ML350 Post Warranty Service provides operational support service for HPE hardware and software products with Defective Media Retention (DMR) letting you keep and control your disk and your data.
Specification
Service Type: Post-Warranty Tech Care Basic
Duration: 1 Year
Response Time: NBD (Next Business Day)
Support Location: On-site
Media Retention: Defective Media Retention (DMR) included
Support Channels: Telephone, chat, HPE moderated forums, automated incident logging
Phone Response: 2-hour standard response during coverage window
Support Availability: 24 hours/day, 7 days/week incident logging
