HPE 4 Year Tech Care Essential with Defective Media Replacement (wDMR) service for ML110 Gen10 servers, providing 24x7 remote support with 4-hour on-site response and expert technical guidance.
Specification
4-year support term
24x7 remote support (Enhanced Phone Response)
4-hour on-site response time
Covers hardware defects and media replacement (wDMR)
Expert online chat support
HPE community forum access
Incident tracking and escalation
For HPE ML110 Gen10 server platform