Cisco SmartNet Software Upgrade support contract for VCS-E 5 (Video Communication Server Expansion). Provides software support and major release upgrades with 24x7 access to Cisco Technical Assistance Center (TAC).
Specification
Software support service only (no hardware)
Includes major and maintenance software releases
24/7 access to Cisco Technical Assistance Center (TAC)
Extended access to Cisco.com resources
For Cisco VCS-E 5 (Video Communication Server Expansion)