Cisco SMARTnet Service helps you reduce downtime with fast, expert technical support, flexible hardware coverage, and smart, proactive device diagnostics. This is a 24x7 extended service agreement for N5K-C5696Q with a 4 hour response time for replacement parts, covering the Cisco Nexus 5696Q switch chassis.
Specification
24x7x4 support: Four-hour response time for advance replacement parts 24 hours a day, 7 days a week
Applicable to: N5K-C5696Q, N5K-C5696Q=, N5K-C5696Q-RF, N5K-C5696Q-WS
Extended service agreement with replacement hardware coverage
24x7 access to Cisco Technical Assistance Centre (TAC)
Software support with major and maintenance releases