Cisco SmartNet Parts Only extended service agreement providing 24x7 support with 2-hour response time for hardware replacement and parts delivery on Cisco ISR4331-V/K9 routers.
Specification
Service Type: Extended Service Agreement - Parts Only
Support Availability: 24 hours a day, 7 days a week
Response Time: 2 hours
Coverage: Parts only (hardware replacement)
Compatible Equipment: ISR4331-V/K9, ISR4331R-V/K9, ISR4331-V/K9-RF, ISR4331-V/K9-WS, ISR4331-VSEC/K9