Cisco Solution Support Express service agreement providing 24x7x4 hour response time support for the FLSASR1-IOSRED software redundancy license for ASR 1000 Series routers.
Specification
Service Type: Solution Support Express
Support Level: 24x7x4 (24 hours, 7 days a week, 4-hour response)
Applies to: FLSASR1-IOSRED (SW Redundancy License for ASR1000 Series)